Natalie Daley wrote on 02-16-2015

The Worst Letting Agents Around!

I would advise everyone not to step foot near Martin & Co. They are by far the WORST agency we have ever been with. Lack of communication on numerous occasions, meaning we had to constantly chase, when items broke. Told they wanted access to the property as the landlord wanted to 're-mortgage' the house. Only to find a couple of days later they had taken images of all our belongings within the house & put it up for sale, without giving us a heads up. Upon leaving the property, we knew they would try to get more money out of us somehow. What a surprise it was to hear that the house 'wasn't up to their standards'. We went back in to the property to clean so we wouldn't be charged for anything. They then ever so kindly brought the fee down to £100 (which they said was quoted for by a cleaning company) for 'a new toilet seat & dusty skirting boards'. When asked to see the quote we got nothing but trouble, surely if someone wants to take your money you ask to see proof of a quote? We still haven't seen the quote & are still fighting this.